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Frequently Asked Questions

What documentation do I need to bring?
All U.S. and Canadian citizens must travel with proof of citizenship, which is a valid passport, or certified birth certificate with a picture identification, or a certified naturalization certificate with a picture identification. Acceptable forms of picture identification are state or provincial driver's license with a picture, or federal, state, province, or local government photo I.D. card. Children 17 and under who are U.S. or Canadian citizens are only required to have proof of citizenship, excluding picture identification.

All Guests who are non-U.S. citizens residing in the United States will be required to travel with their Alien Registration Card (Green Card) and valid passports. All other Guests must have valid passports and necessary visas at time of embarkation. Travel documents required throughout the vacation are the responsibility of the Guest. Please consult with your travel agent, government agencies, embassies, or consulates to determine documentary requirements.

Any Guest traveling without proper documentation will not be allowed to board the vessel and no refund of cruise fare will be issued.

For all non-U.S. citizens, including Canadian citizens, travel documents will be collected at check-in by a Disney Cruise Line representative and a passport/Alien Resident Card receipt will be issued for presentation to Immigration Inspectors upon return to Port Canaveral.

Should I bring cash? Credit cards? Foreign currency?
Transactions aboard the ship are in U.S. dollars. In The Bahamas and the Caribbean, U.S. dollars and major credit cards are accepted almost everywhere. But you won't need to bring much cash (except for shoreside purchases), because Disney Cruise Line has a convenient "cash-free" system on board the ship. When you arrive at the Walt Disney World® Resort or at the Disney Cruise Line Terminal at Port Canaveral, your signature will be requested for check-in. At this time you may also present a credit card (American Express®, MasterCard®, Visa®, or The Disney Credit Card), which will give you charging privileges at both the Walt Disney World® Resort and aboard the ship. Any purchases on the ship, including beverage services, spa, salon services, photography, medical and laundry services, purchases from our retail shops, gratuities, and any item or service of a personal nature must be charged to your room charge.

All charges must be settled before your resort departure and debarkation from the ship by cash, personal check, travelers checks, Disney Dollars, American Express®, MasterCard®, Visa®, or The Disney Credit Card. (Any other expenses are payable on demand.)

Note: Credit card payments are subject to credit clearance, and personal checks must be accompanied by a valid U.S. driver's license and a major credit card.

Are cruise itineraries subject to change?
At Disney, Guest safety is our number-one priority. On rare occasions, weather conditions and other circumstances beyond our control require us to change itineraries. In these situations, we will make every attempt to visit alternative ports where Guests will enjoy popular vacation destinations and safe conditions.

Help! I'm really confused about tipping!
We'll make it easy. Of course, you should never feel that a reward is automatically expected from you. But it is customary to give gratuities in recognition of service, which you will most likely be treated to in abundance aboard the ship. As a guideline, may we suggest the following: